Found An Interesting Bug?
You can submit a bug report at the bottom of this page.
Before submitting a bug report check to see if these common issues aren’t one you are experiencing.
GPS Moves Around When I’m Standing Still (Which Sometimes Triggers the Speed Limit)
GPS is not always perfect.
It is constantly changing even if you’re standing still, this is normal. (Especially if used inside a building)
However, this can trigger the ‘speed limit’ if the gps pings you location to a very far away for a few moments.
This is something that was flagged in the July video and it’s being looked into.
I Can’t See Buildings in My Area on the Map
The data used to create RLZ comes from OpenStreetMap, which is an amazing community project that essentially maps the world.
That’s perhaps overly reductive to just how brilliant this project is, but as it’s mainly contributed to by volunteers, not everywhere in the world has been completely mapped out.
In addition our data is also updated every month or so, so there may even be some additonal lag between your area on OpenStreetMap and what the app displays.
The Outfits Store Doesnt Seem to Load
This is a known issue.
As some outfits are unlocked through membership, if you aren’t connected to internet the store won’t be able to load.
But as some other outfits are free to use, it really should be able to function offline as well.
In future udpates, I want to make it function offline for longer periods of time after membership has been confirmed and free outfits should still be displayed even when offline.
There’s Nothing in the ‘About You’ Page
Yea… I’ve not finished that part yet.
WELCOME to the BUG REPORT FORM
(If the embedded version isn’t working try this link instead)
Link To The Bug Report FormLocation
124-128 City Road
London
United Kingdom
EC1V 2NX
Contact Us
Email
contact@kl2u.london
